Returns Policy

We strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, still we assure you the replacement of products
• Himalaya2Home(H2H)  is not responsible for any damage caused after delivery still we care for our customers and we assure them the replacement.

• In case of any problem or quality issue with the product, we exchange the product.

• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.

• Shipping charge would not be included in the refund value of your order as these are non-refundable charges.

• Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.

For Refunds please note the following –

• If you paid with a Credit or Debit card, you will receive a full refund and will be reflected to the bank account/card/wallet in 4-10 working days.

• For Cash On Delivery orders, H2H will issue a cheque in the name of billing customer and dispatch to billing address.

• For orders placed via store credit/Gift Vouchers/Promotions your refund will in the form of an online store credit for the item which may be redeemed at a later point of time on himalaya2home.com.