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We strive to give you
the very best shopping experience possible. However, considering that opened or
damaged products cannot be reused, still we assure you the replacement of
• Himalaya2Home(H2H) is not responsible for any damage caused after delivery still we care for our customers and we assure them the replacement.
• In case of any problem or quality issue with the product, we exchange the product.
• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
• Shipping charge would not be included in the refund value of your order as these are non-refundable charges.
• Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
For Refunds please note the following –
• If you paid with a Credit or Debit card, you will receive a full refund and will be reflected to the bank account/card/wallet in 4-10 working days.
• For Cash On Delivery orders, H2H will issue a cheque in the name of billing customer and dispatch to billing address.
• For orders placed via store credit/Gift Vouchers/Promotions your refund will in the form of an online store credit for the item which may be redeemed at a later point of time on himalaya2home.com.